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Director of Growth and Enrollment

2 months ago

Fresno, California, United States Welbehealth Careers Full time
About the Role

We are seeking a highly skilled and experienced Director of Growth and Enrollment to join our leadership team at WelbeHealth. As a key member of our team, you will be responsible for guiding our Outreach and Enrollment Team and facilitating collaborative relationships across WelbeHealth, with our interdisciplinary team, and with external stakeholders to promote our values, culture, and mission.

Key Responsibilities
  • Meet WelbeHealth's gross and net census growth goals
  • Direct and coordinate all marketing, outreach, and community engagement activities
  • Direct and coordinate all intake and enrollment processes, including implementing process improvements to drive efficiency and conversion
  • Track, oversee, and report on team performance, including meeting/exceeding goals for leads, home visits, enrollments, eligibility statuses, and proper use of Salesforce on a daily, weekly, and monthly basis
  • Establish strategies and maintain relationships with referral sources, including senior housing, physician groups, hospitals, post-acute facilities, and community organizations within our WelbeHealth market
  • Maintain WelbeHealth's working relationship with DHCS to ensure seamless enrollment workflow, adhere to timelines, and ensure compliance with DHCS and CMS guidelines and policies
  • Develop department budget and direct performance to budget
  • Collaborate with executive teams to report on key metrics and proactively address problems
Requirements
  • Bachelor's degree in a relevant field preferred; an additional five (5) years of relevant management experience may be substituted
  • Minimum of five (5) years of supervisory experience with at least two (2) years in senior healthcare services growth/enrollment preferred
  • Strong knowledge and experience with Salesforce and Microsoft Office
  • Experience leading in a data-driven organization, leveraging reports and data to prioritize and oversee people and projects
Benefits
  • Competitive salary range: $120,000 - $184,545 per year + Equity
  • 401k match
  • Healthcare coverage
  • 17 days of personal time off (PTO), 12 holidays observed annually, sick time
  • Advancement opportunities