Customer Service Representative

3 weeks ago


Bedford, Texas, United States Diamond Guard Insurance: Allstate Full time

Company Overview

Diamond Guard Insurance: Allstate is an award-winning agency that has been part of the Allstate family for over 30 years. Our agency takes pride in providing consultative services to the community, helping them understand their protection needs. We offer unique solutions using Allstate's world-class products and provide guidance during life events.

Job Summary

This is a full-time on-site role for a Customer Service Professional at Diamond Guard Insurance: Allstate. The Customer Service Professional will be responsible for providing exceptional customer support, ensuring customer satisfaction, maintaining phone etiquette, and delivering a superior customer experience on a daily basis.

Key Responsibilities

  • Provide customer support and ensure customer satisfaction
  • Maintain high levels of customer satisfaction
  • Deliver a superior customer experience
  • Work well in a team environment
  • Develop strong communication and interpersonal skills

Benefits

  • Comprehensive on-the-job training
  • Positive work environment
  • Advancement opportunities
  • Base salary plus bonus opportunities
  • Health Benefits, Paid Time Off, Holiday Pay
  • 401k with company match


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