Customer Service Representative
3 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Courtesy Clerk. As a Courtesy Clerk, you will be responsible for providing excellent customer service, bagging groceries, and maintaining a clean and organized store environment.
Key Responsibilities- Provide exceptional customer service to our customers, responding to their needs and resolving any issues in a timely and professional manner.
- Bag groceries and provide carryout according to PCC's bagging guidelines, ensuring accuracy and efficiency.
- Perform general cleaning duties, including sweeping and mopping the sales floor, cleaning bathrooms, taking out the trash, and cleaning the meat department.
- Maintain a clean and organized store environment, restocking shelves and ensuring department sanitation and cleanliness standards are met.
- Operate all equipment in accordance with PCC standards, ensuring safety and efficiency.
- Proven ability to provide excellent customer service.
- Available to work morning shifts and weekends.
- Demonstrated organizational and time management skills.
- Excellent communication skills.
- Ability to meet physical demands of the job, including standing, bending, twisting, repetitive motion, and lifting 10-40lbs regularly.
- A current Food Worker Card from the Washington State Department of Health is required.
- Additional $1.25/hour Night Differential when applicable.
- Medical, Vision, Dental, Life Insurance, Short Term Disability, Long Term Disability, and Parental Leave.
- Vacation Accrual – 0.06 hours per hour worked.
- Sick Accrual -Outside of Seattle Stores (BV, BT, BR, ED, IS, KL, RD): 0.025 hours per hour worked (Includes Union and State Accrual Rates).
- Pension through UFCW 3000.
- Discounted ORCA Pass.
- Staff Discount on In-Store Purchases.
- PCC Cooking Classes Discount.
- Free Co-op Membership.
- Bereavement Leave.
- Employee Assistance Program.
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