Epic Technical Analyst

2 days ago


Rancho Cordova, California, United States Insight Global Full time
Epic Technical Analyst Job Description

We are seeking a highly skilled Epic Technical Analyst to join our team at Insight Global. As a key member of our technical team, you will be responsible for overseeing the setup and management of access, security, hardware, and training for an Epic hosting project.

Key Responsibilities:

  • Coordinate with various teams to ensure the successful implementation and maintenance of Epic systems, including Data Courier, Content Management, MyChart, and Print Management through 4VPSX.
  • Participate in hardware and network planning, develop training materials, and perform extensive testing and troubleshooting to ensure optimal performance and security of all systems.
  • Collaborate with network, security, and Active Directory teams for design, configuration, and firewall/load balancing setup.
  • Manage Epic workstations, printers, scanners, and credit card readers, including configuration and management.
  • Administer Epic Application Management, including mobile applications and thick client administration.

Requirements:

  • Experience with Epic Data Courier and Content Management.
  • Knowledge of VPSX print management system and Epic Print Servers.
  • ServiceNow expertise, including knowledge management and service catalog administration.
  • End User Device Management.
  • Networking and Active Directory analysis and administration.

About Us:

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.



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