Sales Associate
4 weeks ago
We are seeking a highly motivated and customer-focused Sales Associate to join our team at The Chickasaw Nation. As a Sales Associate, you will be responsible for providing exceptional customer service, promoting products, and maintaining a positive and professional work environment.
Key Responsibilities- Provide first-class customer service, ensuring a positive experience for all internal and external customers.
- Answer questions in a courteous and professional manner, demonstrating a thorough understanding of products and services.
- Partner with internal and external services to ensure seamless referrals and excellent customer outcomes.
- Greet and engage with customers, creating a welcoming and inclusive atmosphere.
- Determine customer needs, seeking positive experiences and outcomes.
- Complete all training and development requirements, participating in ongoing education opportunities to enhance skills and knowledge.
- Work collaboratively with team members to support productivity, safety, and customer satisfaction.
- Maintain a clean and safe work environment, adhering to company standards and regulations.
- Promote professionalism, adhering to company dress code and grooming standards.
- Meet attendance and punctuality requirements, ensuring timely start times and adherence to work schedules.
- Adhere to all laws, rules, regulations, policies, and SOPs, maintaining a high level of integrity and accountability.
- Process cash transactions, handling cash banks and credit card receipts with accuracy and attention to detail.
- Assist customers with purchase selections, providing guidance and recommendations to enhance their shopping experience.
- Engage potential customers, promoting products and services to increase guest satisfaction and store sales.
- Perform other duties as assigned, supporting the overall success of the team and the company.
- Able to follow instructions, both written and oral.
- Able to adhere to all scheduling and attendance requirements.
- Honesty, truthfulness, reliability, and accountability.
- Able to read, understand, and apply regulations and policies.
- Works well within a team, demonstrating excellent communication and interpersonal skills.
- Able to verbally communicate in a professional and positive manner with team members, departments, guests, and management.
- Count large amounts of cash by hand or with cash counting machines.
- Operate point-of-sale terminals.
- High School, GED, or equivalent.
- No prior experience required.
- Pass a general background check.
- Pass a gaming background check (if applicable).
- Gaming license or permit (if required by assigned position).
- May work in an environment where cigarette smoking occurs.
- Exposure to bright and flashing lights.
- Noisy environment.
- Retail store environment.
- Team-oriented work environment.
- Point-of-sale equipment.
- Potential exposure to blue and white light.
- Pass a pre-employment drug test.
- Occasional bending, kneeling, stooping, pushing, reaching.
- Manual dexterity.
- Occasional lifting and carrying up to 25 pounds.
- Standing up to 100% of shift.
- Walking up to 100% of shift.
- May work day shift, evening shift, holidays, or rotating shifts.
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Sales Associate
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