Patient Care Specialist

2 days ago

Ardmore, Oklahoma, United States Jushi Full time
About the Role

We are seeking a highly skilled and customer-focused Patient Care Consultant to join our team at Jushi. As a key member of our retail team, you will be responsible for delivering exceptional customer service and providing a distinctive shopping experience that drives sales results.

Key Responsibilities

  • Provide outstanding customer service to patrons, answering questions and addressing concerns in a professional and courteous manner
  • Lead tours of the sales floor, making product recommendations based on ongoing research and knowledge of available products
  • Retain comprehensive knowledge of patient and member benefits, discounts, coupons, and promotions, encouraging memberships for medical guests
  • Abide by product handling procedures, including company safety and health policies, as well as regulatory agency compliance
  • Maintain a clean and organized store environment, stocking retail items and supplies, sweeping, mopping, and sanitizing as needed
  • Operate cash register, computer-based POS system, and cash drawer
  • Work collaboratively with the team to ensure sales, guest satisfaction, and compliance goals are met by designated timelines

Requirements

  • High School diploma or General Education Development (GED) required; Associate or Bachelor's degree in any field preferred
  • Minimum of 2 years' experience in customer service in retail
  • Excellent computer, mathematical, language, and reasoning skills
  • Bilingual in Spanish preferred
  • Excellent multi-tasking skills, with the ability to work effectively in a fast-paced environment
  • Occasional local travel may be required

About Jushi

Jushi is a vertically integrated, multi-state cannabis company that develops and operates high-end retail locations, premium brands, state-of-the-art cultivation, processing, manufacturing facilities, and a cutting-edge online platform. We are committed to delivering a sophisticated, data-driven, modern cannabis experience and are proud to be named one of the top five cannabis companies to work for by Cannabis Business Times.

What We Offer

We offer a dynamic and supportive work environment, competitive compensation and benefits package, and opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about the cannabis industry, we encourage you to apply for this exciting opportunity.

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