Panera Bread Catering Operations Manager

1 week ago


Ann Arbor, Michigan, United States Panera Bread Full time

Cater to the Community

At Panera Bread, we're more than just a bakery-cafe. We're a community hub where people come together to enjoy delicious food and excellent customer service. As a Catering Lead, you'll play a key role in bringing Panera to our customers' events and gatherings.

About the Job

We're looking for a highly motivated and organized individual to join our team as a Catering Lead. In this role, you'll be responsible for managing the production of catering orders, communicating with customers, and ensuring that their events run smoothly. You'll also have the opportunity to work closely with your manager and team members to build a culture of warmth, belonging, growth, and trust.

Responsibilities

  • Owning the success of our catering operations
  • Communicating with and supporting our catering customers
  • Managing the production of catering orders
  • Personally delivering orders to customer events
  • Ensuring extraordinary guest experiences
  • Helping build our culture of Warmth, Belonging, Growth, and Trust
  • Stepping in and supporting your manager and team

Requirements

  • Great communication skills
  • Lovely working with people
  • A self-starter who can meet goals with limited supervision
  • Liking the hustle and bustle of the hospitality industry
  • Excellent organizational and time-management skills
  • Valid driver's license, acceptable automobile insurance, and 'smart' cell phone
  • Your own vehicle that you can use for delivering orders, and an acceptable driving record
  • Food or retail experience (preferred but not required)
  • Commitment to food safety and health safety
  • At least 18 years of age
  • Passionate about our Guiding Values and Behaviors:
    • Warmth for guests: Making people smile
    • Bold thoughts, brave actions: Learning, growing, and taking risks
    • Own it: Finding solutions and taking initiative
    • Win together: Working (and winning) as a team
    • Inspire and celebrate: Having fun and celebrating success
    • Rooted in respect: Seeing the best in others

Growth Opportunities

  • A Path to Success: Most of our retail managers started as hourly associates. Our career path program helps you get there.
  • Skills and Training: Every day at Panera we help build your skills and prepare you for a strong career—whatever your goals may be.
  • Nationwide Opportunities: We open about 100 new cafes each year—so you'll have plenty of chances to move or grow with us.

About Us

At Panera Bread, we pride ourselves on providing a positive work environment and opportunities for growth and development. We offer competitive pay, benefits, and a chance to be part of a dynamic team. If you're a motivated and organized individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.


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