Employee Experience Optimization Lead

3 weeks ago


Arlington, Virginia, United States Amazon Full time
Job Summary

Amazon Devices & Services (D&S) is seeking a seasoned organization development and culture expert to optimize and amplify our employee experience globally. This leader will leverage both quantitative and qualitative data and insights to articulate how our organizational culture needs to shift or scale so that employees feel empowered to grow their careers, develop new skills and abilities, and meet the needs of our customers.

This role requires a highly skilled leader who can operationalize programs and services for scale and sustainability across geographies, working with a range of employee demographics. The ideal candidate will work cross-functionally with talent management, research science, and business leaders to deliver results.

Key Responsibilities:

* Surface and aggregate insights from disparate employee listening systems to define what employees want, need, and prioritize
* Develop quarterly executive reports that highlight strengths and opportunities in employee sentiment and strategies for amplifying our culture
* Develop and implement project plans that articulate clear milestones, dependencies, communication plans, and deliverables
* Mobilize the talent ecosystem to work together towards a shared vision and tangible results

About the Team

Talent & People Analytics (TPA) is an interdisciplinary team of talent, engineering, science, and leadership experts that make up Talent Management, People Analytics, Innovation and Research (PAIR), and Leadership & Culture teams. Our mission is to create a talent culture where all inventors and builders thrive. We accomplish this by enabling diverse, high-performing teams and improving the way leaders identify, attract, develop, and retain talent.

Basic Qualifications

* Ten or more years of related experience including organization development, human resource management, leadership development, and employee listening
* Experience with Microsoft Office applications, especially Outlook, Word, Excel, PowerPoint, and SharePoint

Preferred Qualifications

* Experience managing third-party vendor relationships and projects
* Advanced education (MS, MA, PhD)
* Professional certification in Program and/or Project Management
* Certification or formal education in organization development

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit
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