Restaurant General Manager

6 days ago


Seattle, Washington, United States Shake Shack Full time
Lead the Way in Hospitality

At Shake Shack, we're committed to creating unforgettable experiences for our guests. As a Restaurant General Manager, you'll play a key role in driving sales and profits while developing our team members. You'll be responsible for managing inventory, quality, and safety protocols, as well as meeting and exceeding financial and profitability goals.

Key Responsibilities:
  • Lead, coach, and develop team members to achieve excellence in hospitality
  • Manage inventory, quality, and safety protocols to ensure a seamless customer experience
  • Meet and exceed financial and profitability goals by managing budget and driving sales
  • Maintain top-notch standards of excellence and hospitality
  • Implement company policies, procedures, and strategies to promote effective local and state health and safety code compliance
  • Manage payroll and scheduling to ensure efficient operations
  • Promote the brand in the local community through word-of-mouth and restaurant events
Requirements:
  • Minimum 3 years of Restaurant General Management experience in a high volume, fast-paced environment
  • Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
  • Ability to learn and train others on all aspects of the Shack operations
  • Demonstrated ability to champion hospitality and motivate team members
  • Strong leadership skills with a focus on coaching and achieving excellence
  • Knowledgeable in all financial aspects of business operations
  • Minimum 3 years of P&L responsibilities
  • Food handler certification, preferred
  • Willingness to work flexible hours
Benefits:
  • Weekly pay and performance bonuses
  • Shake Shack meal discounts
  • Exclusive corporate discounts for travel, electronics, wellness, leisure activities, and more
  • Medical, dental, and vision insurance
  • Employer-paid life and disability insurance
  • 401(k) plan with company match
  • Paid time off
  • Paid parental leave
  • Access to employee assistance program on day one
  • Pre-tax commuter and parking benefits
  • Flexible spending and dependent care accounts
  • Development and growth opportunities

Pay range: $79,000 - $100,713.60



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