Landscape Supply Specialist

2 weeks ago


Clayton, North Carolina, United States SiteOne Landscape Supply Full time
Company Overview

SiteOne Landscape Supply is a leading wholesale distributor of landscaping products in the United States and Canada. With over 700 branches across North America, we offer a comprehensive selection of products, including irrigation supplies, fertilizer and control products, nursery goods, hardscapes, landscape lighting, drainage and erosion control products, tools, and other landscaping accessories.

Job Description

We are seeking a knowledgeable and customer-obsessed CSSR to join our team. As a CSSR, you will be responsible for delivering exceptional customer service to commercial and residential consumers in the green industry.

Main Responsibilities:

  • Demonstrate exceptional customer service skills to all SiteOne customers.
  • Cultivate and manage strong relationships with customers.
  • Assist customers with their questions and needs via phone or online ordering.
  • Pull and prepare inventory orders for customer pickup or delivery.
  • Identify opportunities to grow sales with current and potential customers.
  • Partner with branch leadership to implement new technologies and ways of working.
  • Assist with merchandising product, managing inventory, and other store tasks while maintaining a safe working environment.
Required Skills and Qualifications

To succeed in this role, you will need:

  • A minimum of 1 year experience in a retail or wholesale setting.
  • Excellent customer service skills.
  • Green industry experience or knowledge of landscape or erosion control products a plus.
  • Ability to think quickly and make sound decisions.
  • Inventory management experience helpful.
  • Ability to lift a minimum of 50 pounds.
Benefits

We offer a competitive compensation package, including:

  • Weekly paychecks with DailyPay available.
  • Medical, dental, and vision plans.
  • Paid time off and holidays.
  • 401k with company match.
  • Tuition reimbursement.
  • Lucrative associate referral program.
  • Company apparel and work boot vouchers.
  • Opportunity for advancement.
  • Paid training and business certifications available.
  • Free counseling services/employee assistance program.

Estimated Salary: $45,000 - $60,000 per year, depending on location and experience.



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