Customer Service Representative
4 weeks ago
Customer Service Representative
Frisch's Big Boy is seeking a highly skilled and motivated Customer Service Representative to join our dynamic team. As a Customer Service Representative, you will play a crucial role in ensuring our guests have a delightful dining experience.
Responsibilities:
- Greet guests when entering and leaving the premises
- Manage transactions using a cash register
- Balance the cash register
- Scan goods and ensure accurate pricing and quantities
- Accept payments in cash, credit, or check
- Provide change and receipts
- Issue coupons, vouchers, stamps, and gift cards
- Bag and wrap purchased goods for safe transport
- Upsell and cross-sell when appropriate
Requirements:
- Must have at least a high school degree
- Experience with POS systems and cash registers
- Basic computer knowledge
- Good math skills
- Excellent communication skills
- Ability to effectively resolve complaints
Benefits (full-time Team Members):
- 401(k)
- Dental insurance
- Team Member discount
- Flexible schedule
- Health insurance
- Vision insurance
We value integrity, camaraderie, and work-life balance. Apply now and be a part of our exciting team at Frisch's Big Boy.
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