Customer Service Representative

4 weeks ago


Hebron, Kentucky, United States Frisch's Big Boy Full time

Customer Service Representative

Frisch's Big Boy is seeking a highly skilled and motivated Customer Service Representative to join our dynamic team. As a Customer Service Representative, you will play a crucial role in ensuring our guests have a delightful dining experience.

Responsibilities:

  • Greet guests when entering and leaving the premises
  • Manage transactions using a cash register
  • Balance the cash register
  • Scan goods and ensure accurate pricing and quantities
  • Accept payments in cash, credit, or check
  • Provide change and receipts
  • Issue coupons, vouchers, stamps, and gift cards
  • Bag and wrap purchased goods for safe transport
  • Upsell and cross-sell when appropriate

Requirements:

  • Must have at least a high school degree
  • Experience with POS systems and cash registers
  • Basic computer knowledge
  • Good math skills
  • Excellent communication skills
  • Ability to effectively resolve complaints

Benefits (full-time Team Members):

  • 401(k)
  • Dental insurance
  • Team Member discount
  • Flexible schedule
  • Health insurance
  • Vision insurance

We value integrity, camaraderie, and work-life balance. Apply now and be a part of our exciting team at Frisch's Big Boy.



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