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Pharmacy Customer Service Trainee

2 months ago


Pittston, Pennsylvania, United States Chewy Fulfillment Centers Full time
Position Overview:
We are seeking a dedicated Pharmacy Customer Service Trainee to become a vital part of our team at Chewy Fulfillment Centers. This role is essential in ensuring that our pharmacy customers receive outstanding service and support.

Key Responsibilities:
As a Pharmacy Customer Service Trainee, you will:
1. Engage directly with pharmacy customers through various communication channels, primarily via inbound calls.
2. Investigate and resolve customer inquiries and issues with a focus on providing effective solutions.
3. Strive to exceed customer expectations by delivering exceptional service.

Qualifications:
To be successful in this role, you should possess:
- A minimum of 90 days of experience in your current position.
- A clean record with no corrective actions in the past 90 days.
- 1-2 years of experience in a customer-centric environment.
- Strong communication skills and the ability to multitask effectively.
- Flexibility to adapt to varying schedules and willingness to work overtime when necessary.

Why Choose Chewy?
At Chewy, we believe in fostering an inclusive environment where all team members can thrive. You will have access to ongoing training and development opportunities, competitive compensation, and a supportive work culture that values your contributions.

Commitment to Diversity:
Chewy is committed to creating a diverse and inclusive workplace. We welcome applicants from all backgrounds and walks of life, ensuring that everyone can bring their unique perspectives to our mission.