IT Manager

4 days ago


New York, New York, United States Platinum Maintenance Se Full time
Job Title: IT Specialist

We are seeking an experienced IT Specialist to join our team at Platinum Maintenance Services. As an IT Specialist, you will play a critical role in maintaining the efficiency and effectiveness of our IT systems.

Key Responsibilities:
  • Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware.
  • Own projects, solutions, and key responsibilities within a larger business initiative.
  • Handle business-critical IT tasks and systems administration.
  • Research and evaluate emerging technologies, hardware, and software.
  • Track and maintain hardware and software inventory.
  • Manage Verizon wireless, OpenPath, Cloud hosted vendors, Printer contract vendors.
  • Be the first point of contact between users and vendors for software-related issues.
  • Analyze department needs, identify vulnerabilities, and boost productivity, efficiency, and accuracy to inform business decisions.
  • Ensure network components meet needs and work together seamlessly, using the full range of capabilities, and stay informed about new features and competitive solutions.
  • Continuously analyze current process, technologies, and vendors to identify areas of improvement.
  • Prepare cost-benefit analysis reports when upgrades are necessary, continuously analyzing vendors to ensure they offer the best possible service and value for company needs.
  • Train employees on both software and hardware, troubleshoot, and provide technical support when needed.
  • Develop and execute disaster procedures, and maintain data backups.
  • Travel between 2 site locations Wall st and Soho as well as remote troubleshooting for all of our users.
  • Maintain server, firewall, network, and all IT-related issues in the office.
  • Security system and Antivirus software maintenance.
Requirements:
  • Bachelor's degree in technology or computer science.
  • 5+ years experience in IT management.
  • Experience with or knowledge of programming languages and operating systems (MS O365, Server2012, Active Directory, and other Windows-based systems), current equipment and technologies, enterprise backup and recovery procedures, and system performance monitoring.
  • Expertise with implementing, configuring, and testing solutions.
  • Proven leadership skills.
  • Strong creative and analytical thinking.
  • Professional certifications.
  • Vendor Management.
  • Azure AD, Quickbooks, Sage.
  • VPN.
  • Apple Business Manager.


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