Customer Service Advocate

3 days ago


Jeffersonville, Indiana, United States U-Haul Full time

**Job Overview:**

We are seeking a highly motivated Customer Service Representative to join our team at U-Haul. As a key member of our operations team, you will be responsible for providing exceptional customer service and ensuring that customers receive the best possible experience when interacting with our company.

**Salary:** $35,000 - $45,000 per year, based on location and experience.

**Key Responsibilities:**

  • Provide top-notch customer service to customers in person and over the phone
  • Use smartphone-based technology to manage rentals and inventory
  • Inspect and maintain equipment to ensure it is in good working condition
  • Assist customers with their rental needs, including answering questions and educating them about our products and services

**Required Skills and Qualifications:**

  • Valid driver's license and good driving record
  • High school diploma or equivalent

**Benefits:**

  • Career stability and opportunities for advancement
  • Mindset App Reimbursement and Gym Reimbursement Program
  • Health insurance and prescription plans (if eligible)
  • Paid holidays, vacation, and sick days (if eligible)
  • Life insurance and MetLaw Legal program
  • MetLife auto and home insurance
  • Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
  • 401(k) Savings Plan and Employee Stock Ownership Plan (ESOP)


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