Customer Service Representative

6 days ago

Biloxi, Mississippi, United States Golden Nugget Hotels & Casinos Full time

Overview:

We are seeking a friendly and professional cashier to join our fast-paced team at Golden Nugget Hotels & Casinos. As the first point of contact, you will greet and assist customers as they enter the restaurant.

Responsibilities:

  • Provide friendly, enthusiastic service for all guests.
  • Explain menu items, answer questions, and suggest additional items.
  • Accurately complete orders and guest transactions.
  • Enter guest orders accurately into the point of sale system.
  • Accept payments, operate cash registers, and maintain receipts.
  • Handle cash payments, comps, and credit card payments accurately.
  • Maintain a clean, safe, welcoming environment.
  • Clean and maintain guest areas, including dining room, counters.
  • Stock paper goods, condiments, silverware, and beverages.
  • Keep work areas clean and organized.
  • Accurately complete, package, and present guest orders.
  • Other work assigned.
  • Clean and arrange eating, service, and kitchen spaces.
  • Help kitchen staff when needed.

Qualifications:

  • Must be able to work a flexible schedule, including evenings, weekends, and holidays.
  • Good mathematical skills.
  • Sit, stand, and walk continuously.
  • Occasionally stoop, bend, crouch, or climb, including the use of ladders.
  • Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead.
  • Continuous use of hands and wrists for grasping and fine manipulation.
  • Communicate proficiently through speech, reading, and writing.
  • Maintain effective audio-visual perception and judgment to observe and respond to the environment.
  • Work in an environment that features hot and cold temperature variations and exposure to food allergens.
  • Operate and work safely with restaurant equipment, including knives, fryers, and potentially hazardous equipment.
  • High school diploma or equivalent qualification.

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