Customer Service Advocate
4 hours ago
Job Overview:
Sanmina Corporation, a leading integrated manufacturing solutions provider, seeks a highly motivated and detail-oriented CUSTOMER SERVICE ADVOCATE to join their team. As a key member of the customer service team, you will be responsible for providing exceptional support to customers, ensuring timely order fulfillment, and maintaining accurate records.
About the Role:
- Analyze and resolve customer inquiries and issues in a professional and courteous manner.
- Process and verify customer orders, ensuring accuracy and completeness.
- Maintain and update customer records, spreadsheets, and documentation as required.
- Collaborate with production manager, shipping staff, and other management teams to ensure seamless order processing.
- Develop and maintain knowledge of MS Office applications, Oracle, and other relevant software.
- Continuously improve job skills to prepare for consideration into a Senior Customer Service Representative role.
Requirements:
- Prior customer service experience is an asset.
- Excellent communication and analytical skills.
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