Customer Service Ambassador
1 week ago
We are a dynamic team at Nathaniel Ladsten - State Farm Agent, dedicated to delivering exceptional customer service and comprehensive solutions. With over 11 years of experience, our agency has established itself as a trusted partner in the community.
Salary and BenefitsWe offer a competitive hourly wage with commission/bonus opportunities, as well as benefits such as simple IRA, health insurance, paid leave, and flexible scheduling. Our goal is to provide a stable and rewarding work environment for our team members.
Job DescriptionWe are seeking a motivated and customer-oriented individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for building and maintaining strong customer relationships, educating customers on insurance options, and promoting suitable products and services.
- Build and maintain strong customer relationships.
- Educate customers on insurance options through a needs-based review process.
- Generate leads, set appointments, and identify customer needs.
- Promote suitable products and services to customers.
To succeed in this role, you will need to possess strong communication skills, both written and verbal, as well as a friendly and detail-oriented approach. You should also be proactive in problem-solving and able to learn and use computer systems. If you are driven to succeed and have a team-oriented mindset, we encourage you to apply.
Please note that this position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must complete all required licensing and training programs. State Farm agents are independent contractors and hire their own employees. Employees of State Farm agents are not employees of State Farm.
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