Medical Spa Associate
6 days ago
We are seeking a skilled Medical Spa Associate to join our team at Annie Aesthetic in San Francisco, CA.
In this role, you will be responsible for providing exceptional customer service, managing front desk operations, and assisting with social media management.
The ideal candidate will have excellent communication skills, both oral and written, and the ability to communicate courteously and professionally with clients, coworkers, and management.
Responsibilities include:
- Greet and welcome clients in a professional and friendly manner
- Manage front desk operations, including check-ins, outs, and scheduling follow-up appointments
- Handle all payment transactions and maintain patient records
- Engage as a resource to provide recommendations for all MedSpa treatments and products we offer
- Mitigate minor client complaints/issues with compassion and professionalism; prompt and accurate relay to management for major client complaints/issues
- Assist with administrative tasks including computer data entry
- Opening/Closing the MedSpa along with minor upkeep of lounge areas
- Social Media Management:
- Capture content in the clinic daily
- Create engaging and visually appealing content including reels and stories for the clinic's social media accounts (Facebook and Instagram)
- Schedule and post content daily to maintain a consistent online presence
- Monitor and respond to comments and direct messages in a timely and professional manner
- Engage with the online community, fostering positive relationships and addressing any inquiries or concerns
- Collaborate with the marketing team to align social media efforts with overall marketing strategies
- Analyze social media metrics to measure the success of campaigns and suggest improvements
The salary for this role is estimated to be around $26-34 per hour, based on industry standards in San Francisco, CA.
This is a full-time position with some flexibility to work Saturdays. We are looking for someone who is tech-savvy, has excellent time management and organizational skills, and can work effectively in a team-driven atmosphere.
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