Customer Service Representative

1 week ago

Puyallup, Washington, United States Christian Mcclung - State Farm Agent Full time

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative - Insurance and Financial Services. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, providing exceptional service, and helping them achieve their insurance and financial goals.

Responsibilities:

  • Customer Service: Respond to customer inquiries, resolve issues, and provide solutions to meet their needs.
  • Insurance and Financial Services: Educate customers about insurance options, develop leads, schedule appointments, and market appropriate products and services.
  • Team Collaboration: Work closely with our team to achieve sales and customer service goals, and contribute to a positive and productive work environment.

Requirements:

  • Customer Service Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with customers.
  • Insurance and Financial Knowledge: Basic understanding of insurance and financial services, with a willingness to learn and develop skills.
  • Teamwork and Adaptability: Ability to work collaboratively with others, adapt to changing situations, and prioritize tasks to meet deadlines.

What We Offer:

  • Competitive Compensation: Hourly pay plus commission/bonus, with opportunities for growth and advancement.
  • Benefits: Simple IRA, health benefits, paid time off, and flexible hours.
  • Professional Development: Ongoing training and development opportunities to help you succeed in your role.

About Our Agency:

We are a dynamic and growth-oriented agency, dedicated to helping our customers achieve their insurance and financial goals. Our team is passionate about delivering exceptional service and building strong relationships with our customers. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career, we encourage you to apply.

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