Account Manager

2 days ago

Flint, Michigan, United States Plante Moran Full time
About the Role

We are seeking a highly motivated and experienced Account Manager to join our team at Plante Moran Group Benefits Advisors II. As an Account Manager, you will be responsible for managing group benefit plans for our clients, including implementation, employee open enrollment, and communications.

Key Responsibilities
  • Manage client relationships and provide exceptional customer service
  • Implement and maintain group benefit plans, including employee open enrollment and communications
  • Assist internal staff with report production and delivery
  • Work with underwriting and analytics staff to manage data collection and analysis
  • Assist clients with carrier billings, premium statements, and enrollment
  • Maintain client relationship management and mailing lists
  • Distribute periodic bulletins, alerts, and compliance information to clients
  • Support practice development and assist leadership in developing efficient methods for client plan management
Requirements
  • Bachelor's degree preferred, but not required
  • 3-5 years of experience in a group health insurance agency, health insurance company, third-party administrator, benefit consulting organization, or human resources department
  • General understanding of group insurance agent/broker, carrier, and/or third-party administrator markets
  • Working knowledge of the independent agent group benefit market
  • Strong communication and organizational skills
  • Proficiency in Microsoft tools, including Outlook, Word, Excel, and PowerPoint
  • Excellent attention to detail and ability to work in a fast-paced environment
  • Reside in or near the Auburn Hills, MI, Grand Rapids, MI, Flint, MI, Cleveland, OH, or Toledo, OH area, or be willing to relocate
About Plante Moran

Plante Moran is a world-class firm with a culture that values flexibility, balance, and face-to-face interactions. We believe in creating a workplace where each person feels accepted and valued, and we strive to attract and retain the best talent. Our firm is committed to diversity, equity, and inclusion, and we believe that each person's ultimate potential begins with acknowledging their inherent dignity.

We offer a robust benefits package, including health, dental, vision, disability, and life insurance, as well as a 401(k) plan, flexible benefits plans, and a pension plan for eligible administrative and paraprofessional staff. We also offer a discretionary bonus plan and opportunities for professional development.

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