Field Service Engineer

2 weeks ago


Boston, Massachusetts, United States Agilent Technologies Full time
Job Description

As a Field Service Engineer for Agilent Technologies, you will play a critical role in ensuring the smooth operation of our customers' laboratories. With a strong background in science or engineering, you will be responsible for installing, maintaining, and repairing our cutting-edge instruments.

Key Responsibilities:

  • Travel to customer locations to perform service and maintenance
  • Install and optimize hardware and software products at customer sites
  • Diagnose and resolve product performance problems
  • Perform maintenance and repair services
  • Proactively respond to potential equipment issues to prevent unplanned interruptions
  • Deliver fully integrated solutions, including peripherals, communications, operating systems, and applications software

Requirements:

  • Bachelor's degree in a science or engineering field
  • 2+ years of experience in a similar position or as an end-user
  • Experience with troubleshooting and problem-solving
  • Experience with Agilent solutions is desired but not essential
  • Verbal and written communication skills are clear, respectful, and timely
  • Valid driver's license and passport

Agilent Technologies is an Equal Employment Opportunity and Affirmative Action employer. We value diversity at all levels and encourage all qualified applicants to apply.



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