Dental Office Coordinator

2 weeks ago


Pickerington, Ohio, United States North American Dental Group Full time

Transforming the Dental Experience

At North American Dental Group, we're dedicated to delivering exceptional patient care and creating a welcoming environment for our patients. As a Front Desk Coordinator, you'll play a vital role in ensuring our patients receive the best possible experience.

Responsibilities

  • Provide exceptional customer service to patients, responding to their needs and concerns in a timely and professional manner.
  • Manage patient schedules, verify insurance information, and prepare end-of-day reports to ensure accuracy and efficiency.
  • Perform various administrative tasks, including sorting mail, scanning documents, and photocopying.
  • Communicate effectively with patients, explaining procedures and services, and presenting financial policies and arrangements.
  • Track appointments, managing no-shows, cancellations, and late arrivals to minimize disruptions.

Qualifications

  • High School Diploma or equivalent (Associate's degree preferred)
  • 1-5 years of customer service, insurance, or dental experience preferred
  • Knowledge of dental software, Microsoft Office programs, and ability to learn new programs as needed

Benefits

  • Health, Dental, and Vision Insurance (Full-time employees)
  • Healthcare Spending Account
  • Paid Time Off
  • 401k
  • Voluntary Life & Disability Insurance
  • Referral Program
  • Employee Discount Program

Equal Opportunity Employer

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law.



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