Desktop Support Specialist

4 weeks ago


Bloomfield, New Jersey, United States Pyramid Consulting, Inc Full time

Job Title: Desktop Support Specialist

Job Summary: We are seeking a skilled Desktop Support Specialist to join our team at Pyramid Consulting, Inc. The successful candidate will provide technical support for our clients, troubleshooting hardware and software issues, and ensuring seamless operation of our technology systems.

Key Responsibilities:

  • Provide technical support for clients, resolving hardware and software issues in a timely and efficient manner.
  • Troubleshoot and repair computer hardware and software issues, including Windows, MAC, and cellular devices.
  • Work closely with technical staff to identify and resolve complex technical issues.
  • Develop and maintain knowledge of new technologies and platforms to stay up-to-date with industry developments.
  • Communicate effectively with clients and colleagues to ensure seamless operation of our technology systems.

Requirements:

  • Bachelor's degree in Computer Science or a related field, or equivalent experience.
  • At least 1-2 years' experience in a technical support role.
  • Excellent communication and problem-solving skills.
  • Ability to work effectively in a team environment.
  • Knowledge of multiple technologies and platforms.

About Us: Pyramid Consulting, Inc. is a leading provider of IT services, dedicated to delivering high-quality solutions to our clients. We are committed to providing a positive and supportive work environment for our employees, and we are excited to welcome a skilled Desktop Support Specialist to our team.



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