Account Service Representative
2 weeks ago
Join the largest manufacturer of tile and natural stone in the United States as a Sales Team Associate with Dal-Tile.
We are committed to providing a high level of service and support to our customers, and we need someone who can help us achieve this goal.
The successful candidate will have a strong understanding of customer account management, with 3+ years of experience in a call center or customer service role. A high school diploma or GED equivalency is required.
Responsibilities:
- Manage customer accounts, including orders, inquiries, and product information.
- Provide customer service through inbound calls using ACD.
- Collaborate with internal teams and SSCs to resolve customer issues.
Requirements:
- Excellent communication and interpersonal skills.
- Ability to multitask and prioritize tasks effectively.
- Proficiency in computer software, including Word and Excel.
Benefits Package:
- Competitive salary: $45,000 - $65,000 per year.
- Comprehensive benefits package, including medical, dental, and vision insurance.
- Opportunities for career advancement and professional growth.
About Dal-Tile:
Dal-Tile is a proud supporter of our U.S. military, veterans, and their families.
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