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Operational Leadership Specialist
2 months ago
We are seeking a highly skilled and experienced Customer Experience Manager to join our team at AIT Worldwide Logistics. As a key member of our operations team, you will be responsible for providing leadership and guidance to our team members to ensure the execution of daily tasks and activities.
Key Responsibilities- Operational Leadership: Provide guidance and direction to team members to ensure the execution of daily tasks and activities.
- Process Improvement: Identify areas for process improvement and implement changes to increase efficiency and productivity.
- Customer Service: Provide exceptional customer service to our clients, ensuring their needs are met and exceeded.
- Team Development: Develop and lead a high-performing team, providing coaching and training to ensure team members have the skills and knowledge needed to succeed.
- Communication: Communicate effectively with team members, clients, and other stakeholders to ensure seamless communication and collaboration.
- Experience: Minimum of 4 years of experience in a leadership or supervisory role in a logistics or transportation company.
- Education: Bachelor's degree in a related field, such as business, logistics, or transportation.
- Skills: Strong leadership and communication skills, with the ability to motivate and develop a high-performing team. Proficiency in Microsoft Office and other software applications.
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced leader looking for a new challenge, we encourage you to apply for this exciting opportunity.
