Customer Service Representative

5 days ago


Morris Plains, New Jersey, United States Public Storage Full time
About Us

At Public Storage, we're the self-storage industry leaders and we're committed to providing exceptional customer service. We're currently hiring talented individuals to join our team as Property Managers.

Job Summary

We're looking for motivated and organized individuals who are passionate about delivering excellent customer experiences. As a Property Manager, you'll be responsible for overseeing daily operations at one or multiple locations, including managing cash drawers, performing storage unit inspections, and handling customer inquiries.

Key Responsibilities
  • Manage cash drawers and make bank deposits
  • Conduct daily storage unit inspections to ensure inventory and availability
  • Assess customer storage needs and provide suggestions on packing and moving supplies
  • Handle customer inquiries and resolve issues in a professional manner
Requirements

To succeed in this role, you'll need:

  • A valid driver's license and reliable transportation
  • Excellent communication and customer service skills
  • The ability to lift up to 35 pounds and work in outdoor environments
  • Basic math skills and accuracy with cash handling
Benefits

As a Public Storage employee, you'll enjoy:

  • A competitive salary of $16.75 per hour
  • A total rewards package that includes medical, dental, vision, 401(k) with match, paid time off, sick time, and flex spending
  • Mileage reimbursement for work-related travel
  • The opportunity to earn performance-based bonuses
About the Company

Public Storage is the self-storage industry leader, recognized as a Great Place to Work by the Great Place to Work Institute. Our employees have voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.



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