Mortgage Sales Support Specialist

4 weeks ago


Irvine, California, United States GoodLeap Full time
About GoodLeap

GoodLeap is a pioneering technology company revolutionizing the financing and software products for sustainable solutions. With a mission to make sustainable living more accessible and affordable, we've delivered best-in-class products for homeowners and professionals alike.

Job Summary

We're seeking an exceptional Associate Mortgage Specialist to join our team. As a key member of our sales support team, you'll provide critical assistance to our top loan officers, learning about various mortgage products, qualifying customers, and delivering exceptional customer service.

Key Responsibilities
  • Review mortgage applications, assist in collecting and uploading documents, and prepare files for underwriting.
  • Troubleshoot loan files, becoming an expert in loan programs and qualifications.
  • Take inbound live transfer calls, gather necessary information, and transfer customers to our sales floor, providing top-notch customer service.
  • Attend daily training sessions to prepare for promotion into sales or take the NMLS test.
Requirements
  • 1-2 years of top sales experience in a professional environment or a college degree.
  • Ability to learn quickly, high energy, and detail-oriented.
  • Excellent communication skills, collaborative personality, and ability to work in a fast-paced environment.
  • High School Diploma or GED required.
Compensation

$24.04/hr + potential bonus opportunities.

At GoodLeap, we're committed to creating a collaborative work culture and rewarding careers. If you're an extraordinary professional who thrives in a dynamic environment, we encourage you to apply today.



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