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Client Support Specialist

2 months ago

Livingston, Texas, United States Chewy Full time

Position Overview:
At Chewy, we are dedicated to empowering our employees to reach their full potential. We are currently seeking enthusiastic individuals for various Customer Service Representative roles. In this position, you will:

  • Engage with Customers: Interact directly with clients through various communication channels, including phone calls, live chats, and emails, addressing a wide range of inquiries.
  • Research and Resolve: Utilize problem-solving skills to identify suitable solutions for customer issues, ensuring a positive experience.
  • Proactive Follow-Up: Anticipate customer needs and follow up as necessary to guarantee resolution of inquiries.
  • Exhibit Empathy: Approach each interaction with understanding, active listening, patience, and kindness.

Become a valued member of the Chewy family today