ServiceNow IT Service Management Specialist

1 week ago


Philadelphia, Pennsylvania, United States Diverse Lynx Full time
Job Description

We are seeking a highly skilled ServiceNow Developer and Engineer to join our team at Diverse Lynx LLC. As a key member of our technical staff, you will be responsible for developing and implementing innovative ServiceNow solutions that drive business value and improve operational efficiency.

The ideal candidate will have 6+ years of experience in ServiceNow, with a focus on IT Service Management (ITSM). You will work closely with stakeholders to understand requirements, document processes, and prioritize enhancements. Your expertise in the ServiceNow CMDB and its integration with other ITSM processes will be critical in supporting our business objectives.

In this role, you will be responsible for configuring out-of-the-box workflows, creating custom workflows, and integrating ServiceNow applications with third-party systems via APIs. Your strong analytical and problem-solving skills, combined with excellent communication and interpersonal skills, will enable you to effectively collaborate with cross-functional teams and provide input to staff involved in writing and updating technical documentation.

A competitive salary of $120,000 - $150,000 per year is offered, commensurate with experience. If you are a motivated and detail-oriented individual who thrives in a dynamic environment, we encourage you to apply.



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