Business Operations Specialist
3 weeks ago
Full-time
Description
JPI is seeking a detail-oriented Business Analyst to provide project management and process development support to our client at the United States Coast Guard (USCG).
This position will be responsible for executing day-to-day operations, gathering data, and preparing assessments. Qualified candidates must have 5+ years of relevant professional experience.
Key Responsibilities:
Executing day-to-day operations
Gathering data and preparing assessments
Managing operational details during meetings and reviews
Facilitating meetings with stakeholders, maintaining rosters and repositories, and providing coordination support to a monthly advisory council meeting
Documenting and updating process workflows and supporting other process development as required
Performing PowerApps and Power Automate maintenance, as necessary
Communicating in an organized and knowledgeable manner in written and verbal formats including presenting to senior leadership, developing lasting relationships, delivering clear requests for information, and communicating potential conflicts
Client Needs:
Building strong relationships with clients; communicating with the client in an organized and knowledgeable manner; delivering clear requests for information; demonstrating flexibility in prioritizing and completing tasks.
As a team member, understanding personal and team roles; contributing to a positive working environment by building solid relationships with team members; proactively seeking and providing guidance, clarification and, feedback to less experienced staff.
General consultant support to include project management tasks, meeting facilitation, and ad hoc duties as neededRequirements
Must be a U.S. Citizen
Bachelor's Degree
5+ years of experience in business analysis, systems analysis, and/or design of information systems programs and related business processes
Experience working with phase-based and Agile delivery methods
Experience with Jira or other Agile tools
Experience with SharePoint, PowerApps, and Power Automate
Ability to clearly communicate technical concepts to both technical and non-technical users.
Must be able to work well both in a team environment and independently.
Must possess exceptional attention to detail
Excellent interpersonal and communication skills
Familiarity with government projects and policy/procedures teams
Demonstrates ability to interact comfortably with Senior Leadership and/or Government Executives and staff on a day-to-day basis
Experience in managing client requirements and small teams
Excellent analytical skills and business presentation skills
JPI is committed to creating a diverse environment and is proud to be an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
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