AgVision Program Coordinator

4 days ago

Spokane, Washington, United States Northwest Farm Credit Services Full time
AgVision Program Specialist

AgWest Farm Credit is a member-owned financial cooperative that provides financing and related services to farmers, ranchers, agribusinesses, commercial fishermen, timber producers, rural homeowners, and crop insurance customers in a seven-state territory in the Western United States. As a leading provider of credit to American agriculture, AgWest champions the growth and advancement of agriculture, the value of rural communities, and the vital contribution our customers make to the economy and society.

Job Summary

We are seeking an AgVision Program Specialist to join our Lending Programs department in Spokane, Washington (Headquarters). This full-time position reports to the VP of AgVision and is accountable for providing proactive, timely, and high-quality support to the VP of AgVision and the AgVision program, serving as a primary point of contact and representing the program positively and professionally.

Key Responsibilities
  • Assist with meeting coordination and overall AgVision logistics.
  • Process technology and education expense reimbursements for AgVision customers, including collecting W-9 and banking authorizations, receipts from customers and branches, coordinating reimbursements with Accounts Payable, and recording reimbursement activity for reporting purposes.
  • Provide support to AgVision outreach and stewardship programs by sorting and logging applications appropriately.
  • Responsible for the administration of AgVision's education incentive programs, including new registrant communication and uploading credit details and educational submissions to the organization's Customer Relationship Management (CRM) platform.
  • Provide support to branches with event registration by coordinating with attendees, supplying event marketing collateral, and processing merchandise orders for events.
  • Ensure on-time and accurate Farm Service Agency quarterly reporting by sending quarterly reminders to branches, obtaining confirmation of completion for branches and Audit, and maintaining a roster of active USDA LINC users.
  • Coordinate the AgVision welcome and graduation processes by submitting customer communications, notifying branches, and administering the appropriate reporting in the organization's CRM platform.
  • Provide support with regulatory reporting and monthly management reporting for the Farm Credit Administration, AgWest Board of Directors, and Senior Management.
  • Assist with the development of presentations for internal groups and branch staff, providing outreach to external agencies.
  • Serve as a champion and additional resource for AgVision, able to answer questions from other departments and customers when needed.
Requirements
  • Associate's degree or an equivalent combination of education and experience.
  • Administrative support experience in a professional setting.
  • Proficiency using Microsoft Word, Excel, and Outlook, as well as the ability to effectively utilize multiple and varied software programs.
  • Effective time management and organization skills.
  • Effective written and verbal communication skills.

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