Front Office Team Leader
3 days ago
We are seeking a highly skilled Front Office Team Leader to join our team at Lemonjuice Solutions in Longboat Key, FL. The ideal candidate will possess strong leadership skills and the ability to resolve customer complaints in a positive manner.
Job DescriptionThis is a full-time position with an estimated salary of $25.60 per hour (based on 40 hours/week). As a Front Office Team Leader, you will be responsible for leading and directing front office and housekeeping teams, providing exceptional customer service, and resolving guest complaints.
Your key responsibilities will include:
- Leading and directing front office and housekeeping teams
- Providing exceptional customer service and resolving guest complaints
- Coordinating safety training and ensuring compliance with company policies and procedures
- Processing all guest check-ins and check-outs
You will thrive in a fast-paced environment, completing multiple tasks simultaneously while maintaining a professional demeanor.
Required Skills and Qualifications:
- High school diploma or equivalent
- Associate degree or higher preferred
- Strong computer skills, Microsoft Office programs, email, and reservation software
- Advanced computer skills and aptitude for software systems
Benefits:
- Robust benefits package available
- Opportunities for career growth and development
- Flexible work schedule and weekend availability required
Company Culture:
- Celebrate Success
- Strive for Excellence
- Seek to Understand
- Adapt Quickly
- Tell the Truth
- Change Champions
- Human Centric
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