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Retail Sales Associate

2 months ago

Central Valley, New York, United States Eileen Fisher Full time
About Us

Eileen Fisher is a leading women's fashion company committed to creating a better industry and a better future. We are a certified B Corporation, meeting high criteria for social and environmental performance, accountability, and transparency.

Our Values

We are authentic, thriving in connection, trusting each other, innovating through creativity, committed to the health of the whole, and united by purpose. Our values support our commitment to Diversity, Equity, Inclusion, and Sustainability, allowing us to protect our limited natural resources, fight climate change, and shift the fashion industry towards circularity.

Job Summary

As a Sales Associate, you will share positive energy and create an atmosphere of possibility with our customers. You will promote our philosophy, values, and support our purpose and strategic objectives.

Key Responsibilities
  • Greet and receive customers in a welcoming manner.
  • Demonstrate an ability to work in a fast-paced environment while utilizing exceptional customer service skills on the selling floor.
  • Drive sales through customer engagement, suggestive selling, and sharing of product knowledge.
  • Respond to customers' questions.
  • Direct customers by escorting them to Fitting Rooms, merchandise, and sales counter.
  • Use new technology and embrace all avenues of distribution as tools to service our customer.
  • Acts as an empowered team member, exercising decision-making skills to enhance each customer's experience.
  • Possesses basic math and money handling skills with the ability to process payment using store point of sale system.
  • Perform merchandising duties including steaming, folding, and displaying product according to EF visual standards.
  • Perform light cleaning tasks to maintain a clean and well-organized space.
  • Perform opening and closing procedures as needed.
  • Able to grasp new concepts quickly and is receptive to new information.
  • Possesses strong written and verbal communication skills.
Requirements
  • High school diploma or equivalent.
  • Retail Sales Associate experience or service industry background required.
  • Excellent oral and written communication skills.
  • Outstanding organizational skills and ability to handle multiple tasks.
  • Dedication to creating excellent customer experience in a retail setting.
  • Ability to adapt quickly and react positively to business needs and changes in strategies.
  • Ability to lift up to 40 lbs. at floor level and/or team lift when necessary.
  • Ability to climb short/tall ladders, twist, bend, and stoop to retrieve items from floor, shelves, and hooks.