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Operations Director

2 months ago

Boston, Massachusetts, United States Mass General Brigham Full time
Operations Manager Job Description

Mass General Brigham is seeking an experienced Operations Manager to join our team at the STRATUS Center for Medical Simulation. The successful candidate will be responsible for managing the day-to-day operations of the Center, including overseeing a team of Simulation Specialists and support personnel.

  1. Operations Responsibilities: Oversee the STRATUS Simulation Specialists to prioritize projects and meet quality standards and deadlines. Perform the duties of a simulation specialist as necessary, determined by staffing and course volume.
  2. Administrative Responsibilities: Serve on the STRATUS Leadership Team to provide short- and long-range comprehensive strategic and operational planning. Hire and supervise the Simulation Specialists, collaborate with Center staff on the development and maintenance of the STRATUS learning management system, and lead weekly Operations Team meetings.
  3. Leadership and Teamwork: Foster a team environment, work independently and as a team member, and effectively communicate, negotiate, and problem-solve. Serve as the primary timekeeper and approver for Operations Team weekly paid employees within UKG.
  4. Education and Training: Participate in, support, and/or teach various simulation operations-based educational programs and modules to STRATUS staff members, fellows, and external constituents.

Requirements: Bachelor's Degree preferred. At least three (3) years of combined management and/or clinical operations experience in a healthcare setting, including supervision of personnel. Strong analytical, organizational, interpersonal, and customer service skills required. Three (3) years' experience in simulation center operations. Ability to work outside of standard business hours.

About Mass General Brigham: We are a leading academic medical center and one of the top hospitals in the nation. We are dedicated to providing exceptional patient care, advancing medical knowledge, and training the next generation of healthcare professionals.