Retail Operations Coordinator
1 week ago
We are seeking a highly organized and detail-oriented Retail Admin Coordinator to join our team at Marshalls Store 1050. As a key member of our store operations team, you will be responsible for ensuring an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store.
Key Responsibilities- Creates a positive internal and external customer experience
- Promotes a culture of honesty and integrity; maintains confidentiality
- Takes an active role in the hiring process and in the onboarding process of new Associates
- Maintains Associate personnel files
- Performs daily cash office functions and maintains cash office standards
- Supports Operations Assistant Store Manager with scheduling, expense account monitoring, supply inventory and requisition
- Maintains proper Associate coverage in service areas for a positive customer experience
- Supports and responds to coverage needs throughout the store
- Ensures store team executes tasks and activities according to store plan; prioritizes as needed
- Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
- Provides and accepts recognition and constructive feedback
- Partners with Management on Associate training needs to increase effectiveness
- Ensures adherence to all labor laws, policies, and procedures
- Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
- Promotes credit and loyalty programs
- Supports and participates in store shrink reduction goals and programs
- Promotes safety awareness and maintains a safe environment
- Able to work a flexible schedule, including nights and weekends
- Outstanding communication and organizational skills with attention to detail
- Capable of multi-tasking
- Able to respond appropriately to changes in direction or unexpected situations
- Team player, working effectively with peers and supervisors
- Able to train others
- 1 year retail and 6 months of leadership experience
We offer a competitive benefits package, including Associate discount, EAP, smoking cessation, bereavement, 401(k) Associate contributions, child care & cell phone discounts, pet & legal insurance, credit union, referral bonuses, and more. Eligible Associates also receive 401(k) match, medical/dental/vision, HSA, health care FSA, life insurance, short/long term disability, paid parental leave, paid holidays/vacation/sick, auto/home insurance discounts, scholarship program, and adoption assistance.
This position has a starting pay range of $15.35 to $15.85 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
We are an equal opportunity employer and consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
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