Automotive Business Director

3 days ago


Smyrna, Tennessee, United States SS&B INC Full time

Job Description:

We are seeking an Automotive Business Director to lead our team at SS&B INC. As a Store Manager, you will be responsible for managing day-to-day operations, leading the team to profitability, and maintaining high customer satisfaction scores.

Duties:

  • Manage daily shop operations, including timely opening and closing, to ensure seamless customer experience.
  • Provide exceptional customer service and maintain high review ratings by resolving issues in real-time and proactively identifying potential problems.
  • Train staff on light-duty maintenance for customers' vehicles and enforce all company policies and procedures.
  • Foster a positive work environment for staff and partner with the Manager to set goals and review performance.
  • Communicate effectively using Microsoft Outlook and Teams, manage customer relations, and maintain accurate inventory.
  • Handle cash management and daily bank deposits, create weekly schedules, and manage labor.
  • Monitor and track shop performance goals, ensuring compliance with safety and health regulations, and maintain a clean and visually appealing store environment.

Required Skills and Qualifications:

  • Must be 18 years or older.
  • Valid driver's license required.
  • Background check necessary.
  • Reliable transportation required.
  • Willingness to work a minimum of 45 hours per week.

Benefits:

We offer competitive salary, opportunities for growth and development, and a positive work environment.

Estimated Salary:$55,000 - $70,000 per year, based on location and experience.



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