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Global Security Operations Center Officer

2 months ago


Austin, Texas, United States Allied Universal® Full time
Position Overview

Allied Universal®, a leader in security and facility services across North America, is dedicated to providing fulfilling career opportunities that instill a sense of purpose. By joining our dynamic, diverse, and inclusive workforce, you will contribute to a culture that positively impacts the communities and clients we serve. We offer comprehensive benefits including medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, and various company discounts for most full-time roles.

Job Role

Part-Time Security Officer Position

Compensation: $21.80 per hour, paid weekly

Weekend availability is required

The Global Security Operations Center (GSOC) Officer plays a crucial role in implementing security best practices to monitor, assess, and respond to incidents that may affect operations, facilities, and personnel. This position involves overseeing multiple security systems to ensure a coordinated response to safety and security events. The GSOC Officer is also responsible for delivering timely and accurate reports to Security Management regarding all life safety occurrences and providing guidance to business clients during both emergency and non-emergency situations.

Key Responsibilities
  • Monitor physical security systems globally to ensure the safety of all personnel and facilities.
  • Manage access control to company locations, ensuring adherence to policies and procedures.
  • Oversee the CCTV system and handle requests for video footage.
  • Respond to alarms and incidents, coordinating with emergency personnel as necessary.
  • Act as a liaison between clients, departments, and leadership during emergencies.
  • Conduct regular patrols of the premises and report any utility or service issues.
  • Implement and manage the Anti-tailgating program.
  • Provide exceptional customer service and maintain effective communication.
  • Evaluate and suggest improvements to safety and security protocols.
Qualifications
  • High school diploma or equivalent.
  • Licensing requirements may apply based on local laws.
  • Experience in analytical thinking and report preparation.
  • Proficient in advanced computer systems and Microsoft Office applications.
  • Strong communication skills with IT and security professionals.
  • Ability to adapt to a fast-paced environment and manage crisis situations effectively.
  • Attention to detail and problem-solving capabilities.
Preferred Qualifications
  • College degree or current enrollment in a program focused on Criminal Justice or a related field.
Benefits
  • Comprehensive medical, dental, and vision insurance.
  • 401(k) plan eligibility.
  • Paid holidays and vacation time.

Allied Universal® is an Equal Opportunity Employer. We welcome applications from all qualified individuals without regard to race, ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other characteristic protected by law.