Store Operations Manager

1 week ago


Salem, Wisconsin, United States Walgreens Full time
Job Summary

As a Shift Lead at Walgreens, you will be responsible for overseeing the daily operations of the store, ensuring a positive customer experience, and maintaining a clean and organized store environment.

Key Responsibilities
  • Opens and closes the store in the absence of store management, including all required systems start-ups and ensuring the floor and stock room are ready for the business day.
  • Responsible for opening back door of store for deliveries and completing product returns, order voids, customer refunds, cash drops to the safe, and providing change as requested to cash registers.
  • Models and delivers a distinctive and delightful customer experience, engaging customers and patients by greeting them and offering assistance with products and services.
  • Responsible for holding store keys to open and close without management as necessary and assists with and coaches other team members to work with warehouse and vendor ordering process.
  • Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics.
  • Maintains accurate inventory counts and ensures the Outdate program is followed with team members.
  • Responsible for basic department pricing and making daily price changes, ensuring proper signage is displayed at the store to support accurate pricing of products.
  • Assists with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary or as requested.
  • Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
  • Has working knowledge of store systems and store equipment and assists at Pharmacy out window as requested.
  • Ensures compliance with state and local laws regarding regulated products and responsible for bag checks of team members before leaving the store.
  • Complies with all company policies and procedures and maintains respectful relationships with coworkers.
Requirements
  • One year of prior leadership, supervisory, or retail key holder work experience.
  • Must be fluent in reading, writing, and speaking English.
  • Prefer the knowledge of store inventory control.

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