Patient Relations Specialist

2 weeks ago


Newton, United States Mass General Brigham Full time

Position Overview:
As a vital member of the healthcare team, you will be responsible for representing the radiology department to a diverse clientele, including patients, their families, physician offices, and various healthcare organizations.

Key Responsibilities:
- Facilitate effective communication through both in-person interactions and telephone correspondence.
- Provide exceptional service to ensure a positive experience for all clients.
- Collaborate with healthcare professionals to address inquiries and resolve issues efficiently.

Qualifications:
- Strong interpersonal skills and a commitment to patient care.
- Ability to manage multiple tasks in a fast-paced environment.



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