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Medical Reception Coordinator

2 months ago

Meriden, Connecticut, United States Optum Full time
Company Overview:

Optum, a part of UnitedHealth Group, is at the forefront of healthcare innovation, dedicated to improving patient outcomes and enhancing the overall experience.

We are currently seeking a dedicated and detail-oriented Patient Care Coordination Associate to join our dynamic team.


Position Summary:

This full-time role involves working collaboratively within a supportive environment to ensure efficient patient management and service delivery. The ideal candidate will demonstrate a commitment to patient care and possess strong organizational skills.


Key Responsibilities:
  • Manage and prioritize appointment requests, ensuring adherence to established protocols.
  • Utilize electronic health record (EHR) systems for effective communication and message handling.
  • Welcome patients and facilitate the check-in process to ensure a smooth experience.
  • Oversee daily reminder calls and reschedule appointments as necessary.
  • Organize and maintain patient documentation within the EHR, ensuring all necessary information is readily available for visits.
  • Process payment batches accurately at the end of each shift, following cash control procedures.
  • Stay informed about current OSHA regulations and company policies.
  • Collaborate with team members to promote a cohesive work environment and deliver exceptional service.
  • Perform additional tasks as required to support office operations.

At Optum, we value your contributions and provide a challenging environment that fosters professional growth and recognition.