Sales Support Associate Director

4 days ago

Miami Florida, United States Sunrise Senior Living Full time
About the Role

Sunrise Senior Living is seeking a highly motivated and organized Sales Support Associate Director to join our team. As a Sales Support Associate Director, you will play a critical role in supporting the Sales and Marketing team in achieving the community's occupancy and revenue goals.

Key Responsibilities
  • Assist the Sales and Marketing team in maintaining a thorough working proficiency in the customer relationship management (CRM) lead tracking system.
  • Support the Sales and Marketing team by effectively maintaining all current prospect records in the CRM lead tracking system.
  • Support the Executive Director (ED), Director of Sales (DSM), and Director of Sales and Marketing (DOS) in building a trusting and positive relationship with prospects by understanding the Sunrise product and how Sunrise can meet the customers' needs.
  • Assist the ED, DSM, and DOS by ensuring model suite(s)/apartment(s) are well maintained and presentable.
  • Support the ED, DSM, and DOS in setting, tracking, and accomplishing sales goals in a timely manner.
  • Demonstrate effective telephone skills producing qualified leads and appointments.
  • Where applicable, prepare the resident's Administrative File according to Sunrise and state specific regulatory requirements.
  • Manage the move-in process as outlined in the Resident Move-In Checklist.
  • Meet with the resident and/or family on the day the Move-In Fee is placed and review the Move-In Packet ensuring all information is explained.
  • Coordinate and facilitate the Resident Assessment with the Resident Care Director (RCD) and Assisted Living Coordinator (ALC)/Reminiscence Coordinator (RC).
  • Ensure all Sunrise and required state forms are completed by the resident and/or family on or before move-in date.
  • Schedule the Resident Agreement Signing on Move-In day, collect any remaining paperwork, and review the welcome packet with the resident and family member(s).
  • Orientate the resident and family to the community, present the room to the resident and family, and explain the telephone and emergency procedures systems and other services (hair care/salon, transportation, activities, etc.).
  • Arrange lunch or dinner for the resident and family members on Move-In day.
  • Ensure the suite/apartment is ready for Move-In using the Suite Readiness Checklist.
  • Communicate any necessary suite/apartment readiness needs with the Maintenance Coordinator.
  • Maintain an open and ongoing dialogue with the resident and/or family from the time the Move-In Fee is placed through Move-In to ensure a smooth transition for the resident and to identify resident/family needs.
  • Initiate communication with resident's physician and/or family to ensure completion and delivery of the Physician's Statement and any state specific forms.
  • Assist the resident and family members in making the emotional connection to the new community through awareness, integration, and socialization techniques and engaging activities.
  • Always maintain and protect the confidentiality of resident information.
  • As applicable for new communities, facilitate the Sunrise Founders Club ensuring all Founders Club benefits are received by the resident and/or family.
  • Partner with community team to ensure community is in compliance with OSHA requirements, promoting Risk Management programs and policies and adhering to safety rules and regulations.
  • Practice safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers, Safety Data Sheets (SDS), and Lockout Tagout.
  • Actively participate as a member of a team and commit to working toward team goals.
  • Demonstrate our Team Member Credo in daily interactions with others.
  • Commit to serving our residents and guests through our Principles of Service.
  • Contribute to the overall engagement programs and processes (customer and team member engagement).
  • Attend regular meetings; Town Hall, Department Team, Cross Over, and others as directed by the Supervisor/Department Coordinator.
  • Maintain compliance in assigned required training and all training required by state or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met.
  • Support sales team in executing successful sales and marketing events.
Requirements
  • One (1) year of experience in a sales support role and/or two (2) years of experience as a Sunrise Team Member.
  • Previous customer service or sales experience.
  • Ability to handle multiple priorities.
  • Possess excellent phone, written and verbal skills for effective communication.
  • Ability to facilitate small group presentations.
  • Competent in organizational and time management skills.
  • Demonstrate good judgment, problem solving, and decision-making skills.
  • Demonstrate proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel), and Sunrise applications with the ability to learn new applications.

  • Sales Director

    5 days ago

    Miami, Florida, United States Sheraton Miami Airport Hotel Full time

    About the RoleWe are seeking a highly motivated and experienced Sales Director to join our team at Sheraton Miami Airport Hotel. As a Sales Director, you will be responsible for managing accounts to achieve guest satisfaction and soliciting past and new business to ensure all revenue goals are achieved or exceeded.Key ResponsibilitiesInterview, select,...

  • Sales Support Associate

    6 days ago

    Miami, Florida, United States Viva Global LLC Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Sales Support Associate to join our team at Viva Global LLC. As a Sales Support Associate, you will play a critical role in assisting our sales manager in achieving monthly goals.Key ResponsibilitiesAssist the sales manager in locating products for customers and processing transactions.Provide...

  • Director of Sales

    4 weeks ago

    Miami, Florida, United States Bluegreen Vacations Full time

    Bluegreen Vacations is looking for a new leader to join us as we open the doors at the Solara Surfside Resort and take our In House Sales team to higher levels The Director of Sales provides on-going support to the site and is responsible for planning, preparing, and coordinating sales activities for our sales team. This role is perfect for an established...

  • Sales Director

    5 days ago

    Miami, Florida, United States West Marine Full time

    Job Summary:As a Sales Director at West Marine, you will play a key role in achieving the sales goals of the business unit. Your responsibilities will include:Key Responsibilities:Develop and implement sales strategies to drive revenue growth and meet sales targets.Lead and motivate a team of sales associates to achieve sales goals and provide excellent...

  • Associate Director, Claims Advocate

    2 weeks ago

    Miami, Florida, United States Aon Corporation Full time

    About the RoleAon Corporation is seeking an experienced Associate Director, Claims Advocate to join our team in a hybrid role. This position will be based in our Miami location.Key ResponsibilitiesWork closely with the sales team to provide exceptional customer experience and support the best-in-class client services team in the reinsurance industry.Handle...

  • Associate Director, Claims Advocate

    1 week ago

    Miami, Florida, United States Aon Corporation Full time

    About the RoleAon Corporation is seeking an experienced Associate Director, Claims Advocate to join our team in a hybrid role. This position will be based in our Miami location.Key ResponsibilitiesWork closely with the sales team to provide exceptional customer experience and support the best-in-class client services team in the reinsurance industry.Handle...

  • Director of Sales

    2 weeks ago

    Miami, United States One Sothebys Realty Full time

    Job DescriptionJob DescriptionONE Sotheby’s International Realty is the premier source for luxury real estate and development opportunities along Florida’s East Coast, with 30 offices spanning from Miami and Key Biscayne to Vero Beach and Jacksonville. For more than 250 years, the Sotheby’s name has exemplified the promise of a life well lived, and ONE...

  • Sales Support Associate

    3 days ago

    Lady Lake, Florida, United States New Home Star Full time

    About the RoleWe are seeking a highly motivated and organized Sales Support Associate to join our team at New Home Star. As a Sales Support Associate, you will play a crucial role in assisting our sales team in providing exceptional customer service and support.Key ResponsibilitiesStaff the sales office location and provide exceptional customer service to...

  • Sales Director

    3 days ago

    Daytona Beach, Florida, United States Express Full time

    Job DescriptionJob Title: Sales DirectorJob Summary:We are seeking a highly motivated and experienced Sales Director to join our team at Express. As a Sales Director, you will be responsible for driving sales growth, improving customer satisfaction, and leading a team of sales associates to achieve exceptional results.Key Responsibilities:Develop and...

  • Sales Director

    5 days ago

    Sarasota, Florida, United States Breakthru Beverage Group Full time

    Job DescriptionJob Title: Sales DirectorJob Summary:We are seeking a highly skilled Sales Director to join our team at Breakthru Beverage Group. As a Sales Director, you will be responsible for leading a team of sales representatives to achieve sales volume and distribution objectives.Key Responsibilities:Manage and coach a team of sales representatives to...

  • Director of Sales

    1 month ago

    Miami, United States Canadian Health Labs Full time

    Job DescriptionJob DescriptionThis is a remote position.Director of Sales Director of Sales Our client, a specialty company, is seeking a Director of Sales. Are you a disruptor with a powerful force for positive change and willing to revolutionize business using a Salesforce ecosystem?We seek a dynamic and experienced Sales Director (Head of Revenue) to lead...

  • Retail Sales Support Associate

    1 week ago

    Miami, Florida, United States Rooms To Go Full time

    About the Role:We are seeking a highly organized and customer-focused Retail Office Assistant to join our team at Rooms To Go. As a Retail Office Assistant, you will play a vital role in supporting our sales associates, customers, and store management in a fast-paced retail environment.Key Responsibilities:Process payments and finance applications in a...

  • Director of Sales and Revenue Growth

    1 day ago

    Miami Beach, Florida, United States 1 Hotel South Beach Full time

    About the RoleWe are seeking a highly skilled and experienced Director of Group Sales to join our team at 1 Hotel South Beach. As a key member of our sales team, you will be responsible for driving revenue growth and sales development through strategic planning and execution.Key ResponsibilitiesDevelop and implement sales strategies to achieve revenue growth...

  • Director of Sales

    4 weeks ago

    Miami, United States Sotheby's International Realty Full time

    ONE Sotheby’s International Realty’s Development Division is hiring a Director of Salesto lead the sales program at one or several new developments depending upon the candidate's capabilities. The Director of Sales will report to the EVP of New Development Sales in the relevant geographic territory. Responsibilities include onboarding and managing sales...

  • Director of Sales

    4 weeks ago

    Miami, United States One Sothebys Realty Full time

    Job DescriptionJob DescriptionONE Sotheby’s International Realty’s Development Division is hiring a Director of Sales to lead the sales program at one or several new development depending upon the candidates capabilities. The Director of Sales will report to EVP of New Development Sales in the relevant geographic territory. The Director of Sales will be...

  • Director of Sales

    4 weeks ago

    Miami, Florida, United States Sotheby's International Realty Full time

    ONE Sotheby's International Realty's Development Division is hiring a Director of Salesto lead the sales program at one or several new developments depending upon the candidate's capabilities. The Director of Sales will report to the EVP of New Development Sales in the relevant geographic territory. Responsibilities include onboarding and managing sales...

  • Director of Sales

    2 weeks ago

    Miami, United States Sotheby's International Realty Full time

    ONE Sotheby’s International Realty’s Development Division is hiring a Director of Salesto lead the sales program at one or several new developments depending upon the candidate's capabilities. The Director of Sales will report to the EVP of New Development Sales in the relevant geographic territory. Responsibilities include onboarding and managing sales...

  • Sales & Marketing Director

    2 weeks ago

    Miami, United States Miami Jewish Health Full time

    Description Miami Jewish Health is one of the leading providers of health and living options for older adults in South Florida, with an 85-year history. We recently launched a new Continuing Care Retirement Community (CCRC) expansion project planned on our existing 20+ acre campus in the heart of Miami. The CCRC, also known as a Life Plan Community, will...

  • Director of Sales and Revenue Growth

    2 weeks ago

    Miami Beach, Florida, United States 1 Hotel South Beach Full time

    About the RoleWe are seeking a highly skilled and experienced Sales Director to join our team at 1 Hotel South Beach. As a key member of our sales team, you will be responsible for driving revenue growth and maximizing profitability through strategic sales initiatives.Key ResponsibilitiesDevelop and execute sales strategies to achieve revenue targets and...

  • Director, Sales

    1 month ago

    Miami, Florida, United States VSE Corporation Full time

    SUMMARY:The Director of Sales is responsible for leading all North America Inside Sales team supporting all OEM Aftermarket and BA/GA Transactional customer bases in the region for the VSE Aviation Distribution Group. This includes development and execution of the inside sales strategy, customer growth strategy, team structure, and metrics for the various...