Airport Experience Specialist

18 hours ago


Greensboro, North Carolina, United States GAT Airline Ground Support Full time

**Job Summary**

We are seeking a skilled Airport Experience Specialist to join our team at GAT Airline Ground Support. This is a fantastic opportunity for individuals who enjoy providing exceptional customer service in a fast-paced environment.

As an Airport Experience Specialist, you will be the first point of contact for passengers and will play a vital role in creating a positive airport experience.

**Key Responsibilities:**

  • Greet and assist customers in a prompt, friendly, and courteous manner over the phone and in person.
  • Announce incoming and outbound flights.
  • Handle credit card and personal check transactions with accuracy and properly account for all collections.
  • Accept and process checked baggage weighing up to 100 lbs.
  • Operate jetways to place them in position prior to aircraft arrival and lifting, opening, closing, and securing aircraft doors.
  • Use airline computer systems to provide flight arrival and departure information, ticketing, and flight boarding documents.
  • Stand and work in one location for up to four hours at a time.

**Requirements:**

  • Must be at least 18 years of age.
  • High school diploma, GED, or equivalent work experience required.
  • Ability to read, speak, and understand the English language.
  • Ability to stand for long periods of time.
  • Possess good communication skills and a friendly, outgoing personality.
  • Possess entry-level computer skills.

**Benefits:**

We offer a competitive hourly rate of $12-$15 per hour, depending on experience. We also offer opportunities for advancement and professional growth in a dynamic and supportive environment.



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