Airport Experience Specialist
18 hours ago
**Job Summary**
We are seeking a skilled Airport Experience Specialist to join our team at GAT Airline Ground Support. This is a fantastic opportunity for individuals who enjoy providing exceptional customer service in a fast-paced environment.
As an Airport Experience Specialist, you will be the first point of contact for passengers and will play a vital role in creating a positive airport experience.
**Key Responsibilities:**
- Greet and assist customers in a prompt, friendly, and courteous manner over the phone and in person.
- Announce incoming and outbound flights.
- Handle credit card and personal check transactions with accuracy and properly account for all collections.
- Accept and process checked baggage weighing up to 100 lbs.
- Operate jetways to place them in position prior to aircraft arrival and lifting, opening, closing, and securing aircraft doors.
- Use airline computer systems to provide flight arrival and departure information, ticketing, and flight boarding documents.
- Stand and work in one location for up to four hours at a time.
**Requirements:**
- Must be at least 18 years of age.
- High school diploma, GED, or equivalent work experience required.
- Ability to read, speak, and understand the English language.
- Ability to stand for long periods of time.
- Possess good communication skills and a friendly, outgoing personality.
- Possess entry-level computer skills.
**Benefits:**
We offer a competitive hourly rate of $12-$15 per hour, depending on experience. We also offer opportunities for advancement and professional growth in a dynamic and supportive environment.
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