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Precision Ag Support Specialist

2 months ago

Ames, Iowa, United States Ag Leader Technology Full time
About Ag Leader Technology

Ag Leader Technology is a global leader in precision agriculture solutions, dedicated to transforming the industry through innovative products and exceptional customer service.

The Opportunity

We are seeking a highly skilled and motivated Technical Support Representative to join our team in Ames, IA. As a key member of our support team, you will provide technical assistance to customers via phone, email, and in-person, ensuring they receive the best possible experience with our products.

Responsibilities:

  • Provide expert technical support and customer service to customers
  • Gain in-depth knowledge of Ag Leader products through training and support
  • Process orders and maintain accurate records of customer information
  • Collaborate with colleagues to identify areas for improvement and contribute to the development of new products and services
  • Assist in the review of technical documents and presentations
Requirements

To be successful in this role, you will need:

  • A two-year degree in a related field or equivalent work experience
  • Experience using computer systems to perform daily tasks
  • Understanding of basic electronic, mechanical, and hydraulic systems
  • Excellent communication and problem-solving skills
  • Background in production agriculture preferred
What We Offer

As a Technical Support Representative at Ag Leader Technology, you will have the opportunity to work with a talented team of innovators, gain valuable experience in the precision agriculture industry, and contribute to the development of cutting-edge products and services.