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Beverage Service Assistant

2 months ago

Monticello, New York, United States Resorts World Catskills Full time
Key Responsibilities:
  • Maintains cleanliness and organization of bar areas, ensuring all service stations are well-stocked.
  • Provides exceptional service to guests with a friendly and professional demeanor.
  • Promotes a safe and welcoming environment for both guests and team members.
  • Regularly replenishes beverage supplies in main coolers.
  • Efficiently transfers ice from machines to storage bins.
  • Replaces empty kegs as necessary to ensure uninterrupted service.
  • Restocks garnishes, mixers, and liquor bottles to maintain bar readiness.
  • Performs maintenance on equipment as required, addressing issues like clogged drains.
  • Collaborates with bartenders to set up and clean the bar at the beginning and end of each shift.
  • Prepares fruits for garnishing drinks as needed.
Additional duties may be assigned as required.

Core Competencies:
  • Exhibits a strong commitment to guest satisfaction, demonstrating engagement and productivity.
  • Possesses a solid understanding of the hospitality industry, contributing to best practices for organizational success.
  • Recognizes the financial and relational impacts of decisions and actions within the company.
  • Shows initiative and creativity in proposing new ideas to enhance operations.
  • Respects diverse perspectives and fosters a collaborative work environment.
  • Prioritizes guest needs in all decision-making processes.
Essential Qualifications:
  • Excellent interpersonal and communication skills are essential.
  • Strong organizational abilities and meticulous attention to detail are required.
  • Ability to thrive in a fast-paced work environment.
Experience and Knowledge:
  • Applicants must be at least 21 years of age.
  • A high school diploma or equivalent is preferred.
  • Previous experience in customer service or hospitality is advantageous.
  • Possession of an ABC license is required.
  • A valid NYS Food Handlers Permit is mandatory.