Diabetes Care Specialist
3 weeks ago
Join Our Team as a Cross-Functional Team Leader
">We're seeking a highly motivated and experienced Cross-Functional Team Leader to join our Global Customer Experience team. As a key member of our team, you'll drive customer engagement and experience strategies for our Diabetes Care Division, leveraging your expertise to deliver exceptional customer experiences.
">About the Position
">This role involves developing and executing customer engagement strategies that align with our GCX vision and area business priorities. You'll collaborate with stakeholders to promote a customer-centric culture and drive business outcomes. Your partnership with Analytics teams will help us better understand customer needs and preferences.
">Responsibilities
">- ">
- Develop and execute customer engagement strategies aligned with the GCX vision and area business priorities.">
- Collaborate with regional/country stakeholders to enhance ways of working and implement pilot/prototype programs that deliver value to customers.">
- Partner with Analytics teams to identify trends and monitor business impact and performance of proposed solutions/services targeted at signature moments.">
Requirements
">- ">
- Bachelor's degree in business, marketing, or related field; MBA or advanced degree preferred.">
- Minimum 8 years of experience in customer-facing roles, with a proven track record of leading large-scale transformation initiatives.">
- Business-focused acumen, growth mindset, and excellent communication skills.">
- Ability to collaborate effectively with senior stakeholders and influence decision-making processes.">
- Flexibility to work across multiple time zones and non-traditional work hours; travel up to 30-50% required.">
Salary and Benefits
">The salary range for this position is $125,700 - $251,500 per year, depending on location. Additionally, you'll receive a comprehensive benefits package, including medical coverage, retirement savings plan, tuition reimbursement, and more.
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