Multimedia Equipment Specialist

3 weeks ago


Alexandria, Virginia, United States Productive Full time

Are you passionate about delivering exceptional audiovisual experiences? As a Multimedia Equipment Specialist at Productive, you will play a vital role in ensuring seamless meetings and events.

About the Role

We are seeking an experienced Audiovisual Support Technician to join our team. In this dynamic position, you will be responsible for optimizing room audio, video, streaming, and broadcast equipment, as well as testing and verifying equipment function prior to meetings.

As an Event Technology Coordinator, you will assist participants before and during meetings, respond promptly to help desk requests, and document performance during meetings.

Key Responsibilities
  • Optimize room audio, video, streaming, and broadcast equipment to ensure high-quality visual and audio experience
  • Test and verify equipment function prior to meetings to prevent technical issues
  • Monitor equipment during meetings to identify any potential problems and provide quick solutions
  • Assist participants with meeting setup, rehearsals, and troubleshooting
  • Respond promptly to help desk requests and provide effective solutions
Requirements
  • In-depth understanding of Zoom and Microsoft Teams video conferencing platforms
  • Excellent problem-solving skills with the ability to troubleshoot and provide solutions in a fast-paced environment
  • Proficiency in PC and Apple computer operations, including Microsoft Office
  • Excellent oral, written, and interpersonal communication skills
  • Self-disciplined with good organizational skills and a team player attitude
What We Offer
  • A competitive salary: $65,000 - $80,000 per year, depending on experience
  • A comprehensive benefits package, including 401(k) matching, dental insurance, health insurance, vision insurance, and paid time off
  • The opportunity to work in a dynamic and supportive team environment
  • Ongoing training and professional development opportunities


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