Enrollment Specialist I

2 weeks ago

Montebello, California, United States AltaMed Health Services Full time
Embrace Your Purpose. Make a Difference.
At AltaMed Health Services, we are deeply integrated into the communities we serve. Our commitment to delivering exceptional care transcends traditional expectations of community clinics. We believe that quality healthcare is a fundamental right, and we strive to provide it amidst any challenges we face. This role is not merely a job; it is a vocation that drives us to continually advance our mission.

Position Summary

The Enrollment Specialist I will play a vital role in guiding new patients, clients, and participants through the eligibility, intake, and enrollment processes. This position entails a thorough discussion of patient rights prior to enrollment in programs such as Medicare, Medi-Cal, CoveredCA, and other state or locally funded initiatives. The Specialist will ensure accurate screenings and intake for prospective clients, while also providing essential information and referrals for patients and their families. Additionally, identifying new referral sources for all of AltaMed's offerings is a key responsibility. A comprehensive understanding of the various services available in the AltaMed service area—including medical, dental, senior, and care management programs—is essential. The Specialist will serve as a crucial link between clients and community-based public entities, ensuring that client needs are effectively addressed. This role requires collaboration within a team to deliver high-quality services to all stakeholders.

Essential Qualifications
  • High School Diploma or GED is mandatory.
  • A minimum of 1 year of experience in telesales, patient navigation, intake/enrollment, or customer service within the healthcare sector is required.
  • Certification as an Enrollment Counselor (CEC) is preferred.
  • Completion of CEC training and certification is expected within the first two months of employment.
  • Bilingual proficiency in Spanish and English is required.
Benefits & Professional Growth
  • Comprehensive Medical, Dental, and Vision insurance
  • 403(b) Retirement savings plan with employer matching
  • Flexible Spending Accounts
  • Commuter Flexible Spending options
  • Opportunities for Career Advancement and Development
  • Generous Paid Time Off and Holidays
  • Paid Continuing Medical Education (CME) Days
  • Malpractice insurance and tail coverage
  • Tuition Reimbursement Program
  • Corporate Employee Discounts
  • Employee Referral Bonus Program
  • Pet Care Insurance
Compensation

$28.15 per hour

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