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Case Management Coordinator
2 months ago
Case Management Coordinator
Location: Montebello, CA
Schedule: 8a to 5p Monday through Friday
Pay: $23-26/hour
Requirements: High School Diploma or equivalent, 2 years of experience in managed care
Job Type: temporary
Summary:
This position will provide support to Case Management Department and assist with case and care management. Acts as a liaison for case managers to assist with obtaining the HRA (Health Risk Assessments), gathering of pertinent healthcare information, and follow-up on specialty/ancillary services. The Coordinator will generate/manage the daily census, post discharge calls, and facilitate transitions of care. Responsible for processing and tracking referrals including interdepartmental referrals to Senior Programs. Serves as an associate and resource to patients, providers, staff, and external customers regarding policies, benefits, and care coordination. Participates in and provides report data as required.
Responsibilities:
1. Creates, generates and maintains reports as requested or on a scheduled basis.
2. Coordinate member/patient inquiries regarding the authorization process and other issues with applicable internal/external functions.
3. Enters of all requests into the referral tracking system, coordinates authorization request as directed by the Case Manager for the Case Management Department.
4. Maintains up-to-date knowledge about payer sources. Knowledgeable about the regulations regarding these various payer sources.
5. Facilitates communication with CCS authorizations, third-party payers and clinical staff to ensure authorization of services.
6. Processes all referral requests from the physicians according to department policy and procedure.
7. Coordinates and assists with patient appointments as needed and notifies patient of authorization status.
8. Obtains consultation reports from specialists and submits to provider for review.
9. Assists with program specific goals and objectives as directed by Manager of Case Management.
10. Perform all other related duties as assigned.
Requirements/Qualifications:
1. High School diploma plus a minimum 2 years experience working in a healthcare environment; knowledge of prior authorization and case management regulations governing Medi-Cal, Commercial, Medicare, CCS, and other government and commercial programs.
2. Minimum 2 years experience in a managed health care environment, preferably IPA, HMO, or Health Plan.
3. Bilingual English/Spanish preferred.
4. Medical Billing Certification preferred.
5. Medical Assistant experience strongly preferred.
CCWSG provides clinical and non-clinical staffing support to PACE centers across the country; we are the nation’s exclusive provider of non-medical, in-home caregivers for the elderly enrolled in PACE programs. Currently, we have over 3,000 caregivers supporting patients in their homes through PACE.
We are a part of the Cross Country Healthcare family, a market-leading workforce solutions, tech-enabled talent platform, and staffing, recruitment, and advisory firm with almost 40 years of industry experience and insight. We are a full-service partner, combining market expertise and services, including contingent staffing, consulting, human capital, management solutions, recruitment process outsourcing, vendor management, and direct hiring.Company DescriptionCross Country Workforce Solutions Group (CCWSG) is a human resource, consulting and talent acquisition firm, specializing in PACE Programs, FQHCs/CHCs, and State Healthcare plans throughout the US. Our national operations center is located in Southern California.\r
CCWSG provides clinical and non-clinical staffing support to PACE centers across the country; we are the nation’s exclusive provider of non-medical, in-home caregivers for the elderly enrolled in PACE programs. Currently, we have over 3,000 caregivers supporting patients in their homes through PACE.\r
We are a part of the Cross Country Healthcare family, a market-leading workforce solutions, tech-enabled talent platform, and staffing, recruitment, and advisory firm with almost 40 years of industry experience and insight. We are a full-service partner, combining market expertise and services, including contingent staffing, consulting, human capital, management solutions, recruitment process outsourcing, vendor management, and direct hiring.