Lead Operations Associate

3 days ago


Savannah, Georgia, United States Sam's Club Full time
About the Role

We are looking for a highly skilled Lead Operations Associate to join our team at Sam's Club in Savannah, GA. In this role, you will assist management in supervising associates, delegating tasks, communicating goals and feedback, training associates on processes and procedures, and resolving member complaints and issues according to company guidelines.

You will also provide exceptional customer service by acknowledging the member and identifying their needs, assisting with purchasing decisions, locating merchandise, and ensuring club pick up orders are filled.

Additionally, you will oversee your assigned area of responsibility by handling claims and returns, zoning the area, arranging and organizing merchandise, and maintaining parking lot cleanliness.

The hourly wage range for this position is $23.75-$31.75 per hour. Our benefits package includes medical, vision, and dental coverage, 401(k), stock purchase, company-paid life insurance, PTO, parental leave, family care leave, bereavement, jury duty, and voting.

To be successful in this role, you must have a minimum of 6 months retail experience, including operating front-end equipment, and 6 months customer service experience; you must also be at least 18 years old.

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