Shift Leaders
3 days ago
About the Role:
The SONIC Drive-In Shift Manager is a key member of the restaurant team, responsible for assisting the General Manager and Assistant General Manager in managing the daily operations of the restaurant. This includes ensuring that guests have an enjoyable experience, providing quality food in a clean, safe, and efficient manner.
Key Responsibilities:
- Assist with hiring, training, supervising, managing, directing, and developing a team of Great People to provide a SuperSONIC experience to every guest.
- Make every guest a repeat customer by ensuring they leave the restaurant satisfied every time.
- Help employees understand the big picture and their role by sharing the 'why' behind tasks.
- Celebrate team successes and coach for better performance.
- Set clear expectations and provide continuous feedback throughout the shift.
- Create an upbeat, positive atmosphere during the shift that makes work fun.
- Manage the majors: food and paper, labor, and guest service.
- Maintain and enforce SONIC safety and sanitation standards.
- Relentlessly comply with all federal, state, and local laws and regulations.
Requirements:
- Excellent leadership and communication skills.
- High standards for self and the team.
- Positive attitude, especially during rushes or stressful situations.
- Resiliency – trying different approaches to solve a problem; working to get better every day.
- Eagerness to learn and grow professionally and personally.
- Ability to prioritize and complete tasks accordingly.
- Effective communication skills; basic math and reading skills.
- Willingness to work irregular hours, including nights, weekends, and/or holidays.
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